eDataMax

eDataMax on the forefront of Technology - Business Management Systems - Website Hosting and Design

Work on the books from anywhere

eDataMax Online makes it easy to manage your finances online from any PC. You can even share the books with partners, bookkeepers and employees. Whether they're across the aisle, across town or across the country, you're all working on the same up-to-date file.

Bill and track your income

Whether you're creating an estimate, invoicing for your work, or billing a recurring fee, eDataMax Online tracks all the related information. You'll instantly see who owes you money and when it's due.

"Today’s IT manager is less interested in technology than most references care to admit"

IT service management enterprises must focus on service by adopting a business and systematic approach to managing day-to-day operations. The underlying business processes should support the technical competence and experience of the enterprise. To achieve this objective, IT Infrastructure Library (ITIL) was established as the standard framework for IT Service Management enterprises that entailed a comprehensive, consistent and coherent set of best practices. Today, it is the most widely accepted IT-process management framework in the world. ITIL describes the processes needed to manage the IT infrastructure efficiently and effectively in order to guarantee the service levels agreed upon by the IT organization and its customers. The diagram presented below gives an idea how ITIL processes fit in and act as a conduit between strategic and operational processes.

Our Business Consultants can assist you in

• Making quality improvements measurable

• Making IT Service Management processes become manageable

• Providing a consistent way of working

• Providing a standardization of terminology

• Improving communication process

• Increasing customer satisfaction by setting the right expectations